To book and pay for your service with Halong Day Cruises, simply follow 5 steps:
Step 1: Find a tour
We offer a wide range of tours and travel related services, browse to the specific product you wish to book.
Price displayed at the overview section is the lowest price per person. It’s the price for a certain level of service and might change depending on the type of accommodation you prefer.
Click on the “Book now” to continue, you will see a booking form.
Step 2: Fill in booking form
Fill in the booking form in detail as much as possible. Some notes:
- Accommodation: With overnight tours which have more than one option for accommodation, you must choose the type of accommodation you prefer to stay, a surcharge will be added accordingly.
- Departure date: The day the tour will start.
- Pick up address: This info is used to pick up customers at the hotel. A correct pick up address (hotel name & its address) is very important to pick up right person at right place for the tour. Please note that some local providers serve the right to pick up customers at a certain place, not customer’s hotel. Such kind of pick up will be notified upon confirmation.
- Number of kids from 0-4 years old: free of charge, limit 01 kid/ booking
- Number of kids from 04 – 08 years old: charge 50% and sharing bed with 2 adults, limit 01 kid/booking. Kids from 08 years old up: using his existing bed and pay 100% tour price.
Next, confirm the booking form by “Add to card” button, a confirmation page will appear.
Step 3: Manage & confirm your booking
After adding the tour into your cart, you can choose:
- “Click here for more details” to see details of your booking.
- “Continue shopping” if you want to book more tours/service.
- “Clear cart” then start to book again if you chose a wrong tour.
- “Process to check out” to confirm your booking.
Step 4: Provide customer info, choose payment method & pay
It’s required to provide customer information and payment method.
- Fill in your information. Info with the red mark (*) is required.
- Choose payment method: PayPal or Credit card via OnePay
- Accept our terms and conditions to pay for your booking
- “Back to cart” to rearrange your service.
- “PLACE ORDER” to pay.
A secure payment page will appear, pay for your booking with PayPal account or with your credit card instead.
Step 5: Confirmation
After the payment completed, you will get an automatically confirmation from the bank (OnePay) or PayPal.
- The written confirmation will be made via email to the email of customer.
- The confirmation is a voucher in which clearly confirms the service you booked and paid for. Double check all info and get back to us if there is something wrong.
- After the booking is confirmed, any change/amendment should be made in written form and follows out terms and conditions. Drop us a line if you need further assistance.
- If all steps are done, it means your booking is well received. Our staff will contact you to reconfirm your booking within 24 working hours.
- If you get any trouble, send us an email at firstname.lastname@example.org or call the hotline 0486725363 for instant support.